HOME SAGE WORLDWIDE SITE MAP CONTACT US    
 
 
Support & Services
Because customer satisfaction is our hallmark, both you and your customers can expect exceptional support from Sage Software. Year after year, Sage Software produces high partner satisfaction ratings in the areas of technical and sales support, product quality, training, and strength of marketing programs.

Award-Winning Support Services
Our support accomplishments have gained recognition from the Software and Support Professionals Association (SSPA) that honored us with the STAR (Software Technical Assistance Recognition) Award for customer service excellence, culminating in our induction into the SSPA Hall of Fame. Our support facilities have also received Support Center Practices certification for multiple years running. Our online support and services Web sites offer anytime, anywhere access, providing you and your customers with self-help services, technical product information, and important updates. The partner self-service sections allow you access for generating quotes, placing product orders, and tracking order status. These online services have also earned back-to-back WebSTAR Awards from the SSPA for demonstrating the highest levels of quality in the delivery of customer support and services over the Web.

Live Sales Assistance
Account managers and sales advisors are available to consult with you to formulate effective product and marketing solutions and strategies to capture new sales opportunities. Regional account managers and account executives work closely with you in the field to maximize sales opportunities and participate in strategic activities, such as prospect visits, user groups, and partner meetings.

Online Marketing and Sales Services
Our online marketing and sales Web sites host an abundance of information to help you beat the competition. These services house communication archives, white papers, slide presentations, demonstration scripts, and much more. You can utilize our comprehensive co-op turnkey marketing programs that include resources, tools, and templates to help with the strategic and tactical aspects of your marketing efforts. Plus, you’ll find other innovative marketing and sales tools and programs readily available to greatly enhance your search for prospects and improve your sales and close ratios.

Training
We are committed to meeting your certification needs by providing easy and intuitive training experiences. Courses are available live in dozens of nationwide locations and on the Web.

Boot Camps
To assist your staff with professional development, we present live, dynamic and informative sales, marketing, and implementation seminars nationwide. These Boot Camps teach the essential skills and techniques for increasing overall profitability. They are facilitated by experts in our market who have built their own award-winning partner organizations.

Annual Business Partner Conference
Insights is our annual business partner conference that offers key information about Sage Software, our products, and our focused strategies, providing you with solid ways to improve business and positively impact your growth. Connect and network with other business partners, plus discover winning opportunities to grow your business. You’ll also get the latest facts on the products you sell and support by attending some of the many informative sessions that are offered every year.

Partner Forums and Online Events
Held on a regular basis in numerous locations nationwide, Partner Forums enable you to network and master the art of cross-selling with other Sage Software partners. We also conduct highly informative, partner-only online events several times each month.

To have a representative contact you to discuss our business partner program in more detail, complete and submit our partnership info request, or call us toll-free at 1-800-942-7108.