Sage Software reserves the exclusive right to provide telephone support and product updates to end-users. This is outlined in their current support plan, SupportPlus, which includes the following features:

• Expert Telephone Support Top-quality support is available Monday through Friday from 9:00 am to 8:00 PM EST.
  
• 24-Hour Toll-Free Recorded Hotline. The 24-hour toll-free recorded hotline provides valuable technical tips.
  
• System Enhancements and Upgrades System enhancements and upgrades are automatically delivered.
  
• Tax Law Changes Tax law changes, conversion diskettes and documentation are automatically delivered.
  
• FAS Newsletter Subscription. The Fixed Asset Manager provides the latest depreciation regulations and everything end-users need to know to effectively use their fixed asset data.
  
• Discounts on New Products End-users on a current support plan are entitled to special money-saving discounts on all new FAS-related products and Fixed Asset System seminars and conferences held throughout the year.
  
• Convenient Fax Service SupportPlus Fax services lets end-users send their technical questions or actual printouts to the Customer Service Center via a special fax service line.
  
• Sage Programs Information Center An online Bulletin Board Service is available 24 hours a day. Chat sessions, release bulletins, data file setup, company setup, asset maintenance and how to use built-in FAS program utilities are available.
  

Note: Support for third-party products are obtained through those individual developers, and are not provided by Sage Software.